Refund Policy

 

1. You can initiate a request for refund by WhatsApp on [add phone] or call [number] or email serenebycyma@gmail.com
2. You can avail the refund within 7 days of parcel delivery.
3. Important note: Serene by Cyma will not entertain the refund request if returned product is not received by Serene by Cyma within 7 days.
4. After receiving your parcel, our quality control team will thoroughly inspect your parcel.
5. If the product is used and tag is missing, Serene by Cyma will not entertain refund requests. 

Email: serenebycyma@gmail.com

Call: [number]

Whats App: [phone number]

Facebook: Serene by Cyma